Refund policy
Returns & Cancellation Policy
At Vesselure, each piece is thoughtfully designed and carefully inspected before shipment.
No Returns, Refunds, or Cancellations
All sales are final. We do not accept returns, refunds, or cancellations for change of mind, incorrect purchases, or buyer's remorse. Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery at hello@vesselure.com.
To help us resolve your request promptly, please include:
- - Your order number
- - Clear photos of the item
- - Clear photos of the original packaging
- - A brief description of the issue
Once your request has been reviewed and approved, we will provide a replacement or another appropriate resolution at no additional cost.
Contact Us
If you have any questions regarding your order or this policy, please contact us at hello@vesselure.com. We're happy to assist you.